Contact us
If you have any questions about our policies, bookings, or trip details, feel free to contact us. We look forward to flying with you and creating an unforgettable experience!
info@skysummits.com
Call
+44 7401463775
We are committed to providing safe, enjoyable, and well-organized paragliding experiences. Please read our policies carefully before booking. By participating in any of our trips, tandem flights, or training courses, you agree to the following terms.
- A full payment is required to book a tandem flight or a gift voucher
- A non refundable deposit of £300 is required to confirm your booking on any international trip.
- The remaining balance must be paid by the deadline specified at the time of booking or on the course info page.
- If the balance is not received by the due date, we reserve the right to cancel your booking, and your deposit may be forfeited.
Payment Methods :
Payment methods include bank transfer, credit/debit card, or PayPal (additional transaction fees may apply). All prices are in UK pounds sterling (£) and credit card transactions for orders from outside the UK will be converted by your card company at their current exchange rates.
Tandem Flights
Tandem flight bookings and gift vouchers once purchased, are valid for a year and are transferrable. No refund will be issued on the bookings. We offer flexible rebooking options for plans affected by the UK weather conditions.
Cancellations by You (Paragliding Trips) :
Deposits are non-refundable, except in cases where we cancel the trip (see below). If you need to cancel:
* More than 90 days before departure – A full refund minus the deposit
* Less than 90 days before departure – We cannot offer any refunds for trip bookings cancelled within 3 months of the start date, but you can use the credit towards any other trip (if we manage to fill the spot) or transfer it to a mate who meets the trip requirements.
Cancellations by Sky Summits (Paragliding Trips) :
We reserve the right to cancel or postpone an international trip due to:
- Insufficient participants to run the trip
- Unforeseen circumstances such as travel restrictions, political instability, or other force majeure events
In such cases, you will be offered:
- A rescheduled trip or
- A full refund (excluding any external travel costs you have incurred)
Weather & Flying Conditions on Trips:
Paragliding is 100% weather-dependent. If the weather is unsuitable for flying:
- We will do our best to reschedule within the available trip dates.
- If flying is not possible at all, alternative activities may be arranged, but refunds will not be provided.
- Judgement on whether it is safe to fly are made by our experienced guides and local meteorological assessments. However, as a qualified and independent pilot, you make your own decisions and are not obliged to fly if you feel it is out of your comfort zone.
Participants are responsible for arranging their own travel to and from the meeting point of the trip. We strongly recommend purchasing comprehensive travel insurance, which should cover:
- Adventure activities including paragliding
- Medical emergencies & evacuation
- Paragliding Search and Rescue
- Trip cancellation & delays
Sky Summits is not liable for any injuries, illnesses, or travel disruptions that may occur before or during the trip. f you have any medical conditions (e.g., heart issues, epilepsy, severe asthma), you must inform us in advance. It is your responsibility to consult a doctor if you are unsure about your ability to participate.
To ensure a safe and enjoyable trip for everyone, we expect participants to:
✅ Respect local communities, cultures, and the environment
✅ Follow the guidance of instructors and trip leaders
✅ Refrain from reckless or unsafe flying behaviour
✅ Maintain a positive attitude and support fellow pilots
Sky Summits reserves the right to remove any participant from the trip without a refund if their behaviour is deemed unsafe, disrespectful, or disruptive to the group.
Paragliding is an adventure sport with inherent risks. While we take every precaution to ensure safety, all participants must accept personal responsibility for their actions. By booking a tandem flight or XC trip, you acknowledge that:
✅ Paragliding is a form of aviation with all its inherent risks. You understand and accept these risks
✅ Sky Summits, its instructors, and guides are not liable for any injuries, accidents, or loss of personal property
✅ You will be required to sign a waiver before participating
We often capture photos and videos during our trips for promotional use. By joining a trip, you agree that images of you may be used on our website, social media, or marketing materials. If you prefer not to be photographed, please let us know in advance.
Information Collection and Use
We will not breach the confidence of any customer. We will not disclose your details to any other parties. We only keep the details you supply to us to enable us to fulfil the tasks you have asked of us which may include sending information periodically.
We are committed to protecting your privacy. We use the information we collect about you to process orders and to provide a more personalised shopping experience. We will share the data we collect with our Merchant Services supplier solely for the purpose of fulfilling your order. During the registration or ordering process we collect some or all of the following information:
- Your name and address
- Your contact telephone numbers (to enable us to contact you in the event of a query)
- Your e-mail address
- For credit / debit card purchases your card details details are held by our Merchant Services, not by us.
We will confirm your personal details on our acknowledgement of order. If you have registered you may check, amend or remove your personal details by clicking the login button. If you are not registered you may check, amend or remove your personal details by contacting us via the contact page or by e-mailing us.. By registering or ordering through our website you consent to the collection and processing of your personal details by us.
Registration and Newsletter
Registration is not required to use our website. To speed up future purchases and avoid retyping your details you may register with us and we will store your personal details securely with access protected by a Username and password. We send all new members a welcoming e-mail to verify Username and password. When registering you may opt to receive periodic newsletters, marketing information, special offers and website updates from us. If you wish to receive these without ordering please register anyway. If you no longer wish to receive our newsletter or any other information you may opt-out of receiving these communications by contacting us via the contact page or e-mailing us.
Cookies
A cookie is a piece of data containing information about the user which may be stored on the user's hard drive. We do not use persistent cookies which are stored on your computer, but we do use temporary 'per session' cookies for tracking your searches, shopping basket items and checkout details. If you have your per session cookies turned off or have set the highest level of security in your browser settings you may be unable to purchase items from our site.
Log Files
We use IP addresses to analyse trends, administer the website, track user's movement, and gather broad demographic information. IP addresses are not linked to personally identifiable information.
Links to / from 3rd party websites
We are not responsible for and accept no liability for the content or privacy practices of any linked website which is not owned and maintained by us. We encourage our users to be aware when they leave our website and to read the privacy statements of each and every website that collects personally identifiable information.
Should you have a complaint with the service or product we provide please contact us via the contact page or by e-mailing us at info@skysummits.com
All third party copyright, trademarks, brand names, product names and titles on this website are acknowledged. This website is protected by Copyright and the Copyright, Trademarks, logos and Intellectual Property rights for the content of the website are the property of Sky Summits. ALL RIGHTS RESERVED. Any use, printing or copying of materials on this website, other than in the course of browsing, selecting products and ordering from us, is strictly prohibited. Any framing of this website is prohibited.
Law
The contract will be governed by the laws of England and Wales and you agree to submit to the jurisdiction of the English courts. These terms and conditions do not affect your statutory rights as a consumer.
Sky Summits Ltd, registered company no. 11306427
Our address for all purposes is: Sky Summits, K5, Innsworth Technology Park, Gloucester, GL31DL, England
If you have any questions about our policies, bookings, or trip details, feel free to contact us. We look forward to flying with you and creating an unforgettable experience!
info@skysummits.com
+44 7401463775